Category Archives: Usability

November 03, 2014

The Lead UX Designer – Because Every Project Needs a People Person

The User Experience (UX) Lead’s job is to understand users. She’s the person on the team who’s responsible for translating the project vision into a product that end users can use easily and happily. This is not just about creating … Continue reading

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October 29, 2014

Customer Advisory Boards – The Perfect Project Think Tanks

If you want to know what customers think about your product, the best way to find out is to ask them. Why do unnecessary guesswork when you can ask the customers directly? The customer advisory board, or CAB is a … Continue reading

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August 26, 2014

Good Customer Service – Tips for Doing it Right

Remember how in the not so distant past you could speak to a real person who would actually help you with your customer service needs? You picked up the phone, dialed a number and within moments a perfectly congenial and … Continue reading

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May 19, 2014

Prototyping Concepts to Validate Product Viability

While validating product viability is paramount to exceptional design outcomes, it’s not always easy. Finding the time and technical resources to do this can sometimes feel like an insurmountable challenge. However, the unfortunate reality is, you get out what you … Continue reading

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April 25, 2014

Keep Users at the Center of Your Design Process

Today’s world is chock full of amazing technology. Consumers have a plethora of devices, to choose from–mobile, desktop, tablets, as well as a number of different operating systems to consider. For developers and designers, dealing with a variety of platforms … Continue reading

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April 15, 2014

Can’t Create a Flickr Set on the iPad? It’s Not You, It’s Them.

Ok, here’s a good one. Recently we took some cool photos and wanted to upload them to our Flickr stream. It was going to be quick and easy, because Flickr is “almost certainly the best online photo management and sharing … Continue reading

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March 06, 2012

Android 4.0 interface design released

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Google has released graphic user interface design sketches for the fourth edition of the Android mobile operating system, codenamed Ice Cream Sandwich. These interface stencils are intended to assist developers with mobile application design for the new features of Android … Continue reading

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February 17, 2012

InVision Prototyping for Usability Studies

A great way to perform a usability test on your application or website is to use prototypes of your work in progress designs.  Sometimes, this becomes the sticking point because prototype creation can take time and technical resources.  InVision  seems … Continue reading

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January 21, 2012

7 Tips for an Unmoderated Usability Test Dry Run

Services like Userlytics and are great for getting quick usability feedback on websites and applications, but if your testing tasks and questions aren’t vetted appropriately, your test results could turn out to be useless.

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December 23, 2011

Ubiquity Makes Holiday Shopping Easy

Holidays can be a stressful time of year: Preparing to meet up with friends and family, dealing with crowds at the mall, cooking… It’s a welcome relief when usable websites and services can save us hours from these overwhelming chores. … Continue reading

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